Tag: Loyalty
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Customer Loyalty, Part 2: My Experiences with Rewards Programs
I own and run a small neighborhood Ice Cream shop, Pesso’s Ices & Ice Cream, in Bayside Queens. From our first day open, on November 5th, 2004, we decided we wanted to have a Loyalty & Rewards Program in order to help keep our customers excited about coming back. Over the years we’ve improved our…